Hey there, I’m Heather. I’m a UX & UI Designer.

I love to engage with and advocate for the users. I’m great
with time management, teamwork, and care about all the little details.

About Me

I Will Help Users Be Heard

I am a dedicated and detail-oriented UX Designer, a strong advocate for the user and a highly collaborative team player. I’ve got a deep working understanding of user testing, research, design thinking, and building wireframes, mock-ups, and prototypes. Lots of experience in website design, including designing for tablet and mobile. I ensure brand cohesion across user flows and incorporate user feedback at every turn. I’m always looking for new, innovative ways to solve user problems.

Outside of work, I’m always tinkering away at a project. Could be baking elaborate gingerbread houses, cross-stitching, or making giant versions of card games. I’m down to try it all.


Technical Skills

Figma
Sketch
InVision

Usertesting.com
Balsamiq
Adobe CC

User Testing Skills

Test writing (moderated and unmoderated)
Scheduling & Interviewing users
Results analysis and presentation


Experience

Senior UX Designer

Finastra
2019 – 2023

  • Collaborated with cross-functional teams to design award-winning Developer Portal and App Marketplace websites
  • Responsible for doing market research, conducting user testing, creating wireframes, mock-ups, and prototypes to convey users needs and wants to stakeholders and developers
  • Ensured and maintained a consistent experience across flows throughout the ecosystem to establish brand cohesion and easy navigation

UX Designer

Finastra
2017 – 2019

  • Created user flows, wireframes, mock-ups, and prototypes as primary designer for Developer Portal to establish UX workflow with stakeholders and to document project requirements
  • Developed a UX/UI documentation which helped establish UX best practices within the company
  • Created personas and analyzed results from user testing to help teams understand their users

UX Designer Intern

D+H
2016

  • Designed wireframe and mock-up packages for e-commerce websites in order to reduce negative user feedback
  • Developed a user experience and user interaction reference in a wiki format for internal use to assist teams without a dedicated UX designer and to introduce UX practices to the wider company

Awards

Winner of Best Overall Enterprise Developer Portal for 2021: Finastra’s FusionFabric.cloud – as Lead Designer

Winner of Best Findability of Products in a Devportal for 2021: Finastra’s FusionFabric.cloud – as Lead Designer

Finalist of Best Design for 2021: Finastra’s FusionFabric.cloud – as Lead Designer

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